Shipping Policies

All items are shipped with a tracking number. In the event that your package is lost or tracking information is no longer updating, you will be responsible for contacting us for problem solving and to initiate a claim for reimbursement. 

Once an item ships, we can no longer be held responsible for the item. Please know that shipping delays by the carrier are beyond out control, but we will do our best to help in the event of a lost or delayed package.

Please note: orders will ONLY be shipped to the address provided at checkout. Please double check that your address is correct and current. Refunds will not be issued for orders delivered to the wrong address. In the event that a package is returned to us due to an out of date address, the customer will be responsible for the cost of a new shipping label so the item can be resent to the correct address.